Privacy Policy

Effective Date: July 26, 2025

Welcome to Hoppokart. We value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit or make purchases from our website: hoppokart.com.

1. Information We Collect

We may collect personal information in the following categories:

• Personal Details: Name, phone number, email, address, GSTIN (if applicable)
• Payment Information: Processed securely via payment gateways (we do not store card or bank data)
• Device Info: IP address, browser type, operating system, and activity logs
• Order Data: Purchase history, items in cart, preferences

2. How We Use Your Information

We use your data to:

• Process and deliver orders
• Communicate order updates and support
• Send marketing emails (if opted in)
• Improve website performance and customer experience
• Fulfill legal and regulatory obligations

3. Sharing Your Information

We do not sell or rent your data. We may share it with:

• Trusted service providers (e.g., delivery and payment partners)
• Government agencies when required by law
• Analytics platforms to improve our service

4. Cookies & Tracking

We use cookies to personalize content, track behavior, and enhance your browsing experience. You can disable cookies in your browser settings.

5. Data Security

We employ advanced security measures (such as encryption and secure servers) to protect your data against unauthorized access or misuse.

6. Your Rights

You have the right to:

• Access, correct, or delete your data
• Opt-out of marketing communications
• Request a copy of your data

To exercise these rights, please email us at hoppokart@gmail.com.

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors.

8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be reflected with a new “Effective Date” at the top of this page.

9. Contact Us

If you have questions, suggestions, or concerns about our Privacy Policy, please contact us at:

• Email: hoppokart@gmail.com
• Phone/WhatsApp: +91 93107 53925
• Address: ND FLOOR, H. NO 120, POCKET 15, ROHINI, SECTOR 22, NEW DELHI, INDIA